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Showing posts with label Word-of-mouth. Show all posts
Showing posts with label Word-of-mouth. Show all posts

Thursday, 2 July 2009

Smarter marketing: don’t advertise, help inform!!

McKinsey change the purchase funnel!

Everyone knows the purchase funnel gets narrower towards the end, right? The entire marketing process has been aligned to this principle for more than forty years.

Well, now we can think again. McKinsey’s recent global study shows a definite change in the way consumers research and buy products. And that opens up ways of smarter marketing.

Read full article here: "Smarter marketing: don’t advertise, help inform!!".

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Tuesday, 12 May 2009

'Dell Hell' and the $1 million Twitter revenue

Social media and direct revenue


Hmmm. Still talking about Dell. And this time it sounds like a Harry Potter title. The only difference is that this actually happened!


The company that initially got engaged in social media to repair the Dell Hell reputation damage, has now produced $1 million in revenue directly through Twitter! Dell’s Twitter followers receive messages when discounted products become available in the company’s Home Outlet Store.


Read full article here: "'Dell Hell and the $1 million Twitter revenue".



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