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My own little bi-monthly experiment
Read full article here: "Twitter eyeballs on valuable content".
A personal little story about customer service...
I’m constantly amazed how many companies are still living in the old world.
A few days ago my HTC S740 phone broke down. Pretty good news, because I wasn’t happy with it at all. The thing is running on Windows Mobile 6 point something, and well… it just ain’t working.
Since I’ve been a client at Vodafone for many years, I called them up to renew my contract and get a new phone. I had my eye on the Google Nexus One with Android operating system. Unfortunately Vodafone couldn’t deliver that phone.
Read full article here: "Are you helping your customers create more customers?".
A selection of case studies that all mention clear results
Everyone likes a good social media case study: marketers or communications people trying to get internal buy-in or business leaders looking for ideas, entry points or examples of where the industry is. But they can be hard to come by.
Read full article here: "More than 50 bookmarks of Social Media Case Studies".
Free presentation and article for PR & Marketing folks
Last week, we do communications’ PR & Strategy director Steve Seager gave a presentation the Dutch Architecture PR Group in
Read full article here: "B2B services & communication on the social web"
Power to the Retweet
Last night my business partner Steve Seager and I finally cleared some time to study the analytics on our blogs. We usually do this every day, but the last few weeks have simply been mad busy. When we took a closer look at Steve’s stats for December we saw a huge spike in traffic on December 7. A bit like a whale in a fish pond.
Where in the name of Zeus did those people come from? Did we post a great presentation? Send out a press release? Publish a ground breaking blog post? Got a mention in the New York Times? After some research we found the answer.
Read full article here: "Power to the Retweet. Targeting one instead of many".
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